1. Acceptance of Terms
By creating an account, placing an order, or using the Services, you accept these Terms and our Privacy Policy (available at [link]). We may update these Terms at any time; continued use after changes constitutes acceptance.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using them, you represent that you meet this requirement.
3. Account Registration
- To place orders, you may need to create an account with accurate information.
- You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
- Notify us immediately of any unauthorized use.
4. Use of Services
- Menu and Ordering: You can browse our menu, place orders for pickup, delivery, or dine-in reservations. Orders are subject to availability; we reserve the right to modify or cancel items.
- Payments: Payments are processed securely via third-party providers (e.g., Stripe or PayPal). You agree to provide valid payment details and authorize charges. Prices include taxes and fees unless stated otherwise.
- Delivery: If using delivery services (e.g., via partners like Uber Eats), additional terms from those providers apply. We are not liable for delays caused by third parties.
- Prohibited Uses: Do not use the Services for illegal activities, harassment, or to disrupt operations. We may suspend access for violations.
5. Intellectual Property
All content on the Services (e.g., menu descriptions, logos, images) is owned by us or licensed. You may not copy, distribute, or use it without permission.
6. User Conduct
You agree not to:
- Submit false information or infringe on others' rights.
- Attempt to hack, reverse-engineer, or overload the Services.
- Use the Services for commercial purposes without our consent.
7. Disclaimers and Limitations of Liability
- The Services are provided "as is" without warranties of any kind. We do not guarantee accuracy of menu items, allergen info, or uninterrupted service.
- We are not liable for indirect damages (e.g., lost profits) or issues arising from third-party services (e.g., payment failures or delivery errors).
- Our total liability is limited to the amount paid for your order.
8. Payment Terms
- Payments are non-refundable except as required by law or our refund policy (see below).
- You authorize recurring charges for subscriptions (if applicable, e.g., loyalty programs).
9. Refunds and Cancellations
- Orders can be canceled within [e.g., 30 minutes] of placement via the app/website.
- Refunds for eligible issues (e.g., incorrect orders) will be processed to your original payment method within [e.g., 5-7 business days].
- No refunds for change of mind or dietary preferences not disclosed.
10. Privacy
Your data is handled per our Privacy Policy. By using the Services, you consent to data collection for orders and improvements.