1. Information We Collect

We collect information to provide our menu browsing, ordering, payment, and delivery services. This includes:
We do not collect sensitive data like health records unless voluntarily provided (e.g., allergies).
 

2. How We Use Your Information

We use your data to:
   Process orders, payments, and deliveries.
   Personalize menu recommendations and promotions.
   Communicate about orders, updates, or marketing (with opt-out options).
   Improve our Services (e.g., analytics on popular menu items).
   Comply with legal obligations (e.g., fraud prevention).
 

3. How We Share Your Information

We do not sell your personal data. We may share it with:
Service Providers: Third parties for payment processing, delivery (e.g., Uber Eats), or analytics (e.g., Google Analytics), under strict confidentiality.
Legal Requirements: If required by law, to protect rights, or in case of a merger/acquisition.
With Your Consent: For features like sharing order details with delivery partners.
 

4. Data Security

We implement industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no method is 100% secure.

Third-Party Sources:

• Social media logins or integrations for account setup.

Automatically Collected Information:

• Device data (e.g., IP address, browser type, operating system).
• Usage data (e.g., pages viewed, menu items clicked, order history).
• Location data (if enabled for delivery tracking, with your consent).

Personal Information You Provide:

• Name, email, phone number, and address for account creation, orders, and delivery.
• Payment details (e.g., credit card info) processed securely via third-party providers like [e.g., Stripe or PayPal].

Order preferences, dietary notes, and feedback.

5. How to Delete Your Account

You have the right to delete your account and personal data at any time.
To delete your account, please follow these steps:Log in to your account using the mobile app or website.
Go to Account Settings.
Select Delete Account.
Confirm your request to permanently delete your account.
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Once your account deletion request is confirmed:
Your personal information will be permanently removed from our systems.
Your order history and saved preferences will be deleted.
Some information may be retained only where required by law (e.g., financial or tax records).
If you are unable to delete your account through the app or website, you can request account deletion by contacting us at info@pok.com
We will process your request within a reasonable timeframe, subject to legal requirements.